Your Safety is our Priority
As the Corona virus (COVID-19) situation is evolving, we want all of our wonderful clients to know that we are staying informed and are following all precautions to keep our clients and staff safe.
You can be confident that our strict infection prevention protocols are at ALL times vigilant and extensive. Our hygiene protocols surpass regulatory Australian Government Health Department guidelines and industry standards.
The risk of exposure to the virus in our clinic is extremely low to nil, as we practice “Universal Precaution.”
This means we sterilise all our instruments and disinfect all clinical areas in-between every client to ensure that all viral and bacterial cross contamination is not possible, not just for the current COVID-19, but for all communicable diseases.
Our staff are fully trained to do this to the highest standards and follow all Covid policies.
What our staff are specifically doing to protect our clients.
- All staff have completed the Covid-19 infection control certification.
- All staff are fully vaccinated.
- Staff routinely wear a mask during appointments.
- The clinic operates with a strictly “by appointment only” system.
- Staff have extended our disinfection of all surfaces of our treatment rooms.
- Disinfection extends to the reception, waiting area, pin pads and other front house service areas.
What we request from our clients.
- Masks are currently not required in clinic, but please wear your mask if concerned.
- We ask that you use our hand sanitiser when you arrive to your appointment.
- If you are feeling unwell, please call the clinic to cancel your appointment. To support you in this decision will waive 24-hour cancellation fees for clients with a positive RAT test.
- Clients who have been in close contact with anyone who has had confirmed Coronavirus (COVID-19) or who has been in a health facility treating them are urged to delay their appointments for at least 1 week after the potential exposure. This is also applicable to all staff members.